Tag: better customer service
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Why you should respond to online reviews
How businesses view reviews has always been ambivalent since they can seemingly do as much harm as good. We are ...
Live chat vs calls – which works better for movers?
Many business owners believe that moving companies do not need to have a strong customer support system. That is not ...
Guide for reducing moving insurance claims
If you are running a successful moving company, insurance claims are probably one of the first things you’d like to ...
7 mistakes that sales reps make in the moving industry
Sales reps are crucial to the continued functioning of any moving company. No matter how good your online platform and ...
How to streamline the customer experience
A question that not just moving companies but all businesses face. When you are able to streamline the customer experience ...
5 tips for moving company sales teams
When you are just starting out, you might not really see the necessity of a dedicated sales team. Everyone in ...
Quote calculators vs in-home estimates
Some moving companies are unable to provide regular rates for their products and services. It might be because the expertise, ...
6 advantages of using heatmaps
The first question you may have, when heatmaps are brought up, is what they actually are. Well, to answer this ...